The only services that are charged for are requests for documents from other libraries, with costs varying according to the user’s category of membership.
What types of user are there and what are the restrictions on them?
| Max. loans | Max. reservations and requests | Inter-library loans | SLSP- Courier |
Residents in Switzerland, Students, Academic Collaborators | 100 | 50 | Yes | Yes |
Residente nella fascia di confine* | 100 | 50 | No | No |
Residente all’estero | 5 | 5 | No | No |
* for Ticino: the provinces of Como, Lecco, Varese and Verbano-Cusio-Ossola
Residents outside Switzerland who are affiliated with a Swiss university institution belong to the "Student" or "Academic collaborator " groups
What penalty fines are applied for late returns?
| Type of notification | Days (during library opening times) | Fine |
28-day loans | Notification of loan expiry | 1 day after expiry date | - |
1st warning | 6 days after notification | CHF 5.00 / item |
2nd warning | 6 days after 1st warning | + CHF 5.00 / item |
3rd warning | 6 days after 2nd warning | + CHF 10.00 / item |
| | (TOTAL: CHF 20.00) |
7-day loans | Notifica di scadenza prestito | 1 day after expiry date | - |
1st warning | 3 days after notification | CHF 5.00 / item |
2nd warning | 3 days after 1st warning | + CHF 5.00 / item |
3rd warning | 3 days after 2nd warning | + CHF 10.00 / item |
| | (TOTAL: CHF 20.00) |
1 day loans | Notifica di scadenza prestito | 1 day after expiry date | - |
1st warning | 1 day after notification | CHF 5.00 / item |
2nd warning | 1 day after 1st warning | + CHF 5.00 / item |
3rd warning | 1 day after 2nd warning | + CHF 10.00 / item |
| | (TOTAL: CHF 20.00) |
"Same day" loans (up to end of day) | Notification of loan expiry | NO NOTIFICATIO | - |
1st warning | 1 day after expiry date | CHF 5.00 / item |
2nd warning | 1 day after 1st warning | + CHF 5.00 / item |
3rd warning | 1 day after 2nd warning | + CHF 10.00 / item |
| | (TOTAL: CHF 20.00) |